I ordered a book from amazon.in. The cost of book was
Rs. 275 and Rs. 30/- were transportation charges totalling to Rs. 305/-. I paid
Rs. 300/- from the gift voucher and remaining by using net banking. I book the
order on 23rd May, 2016. The
delivery was to be made on 28th May, 2016 to 2nd June, 2016.
On 2nd June, the post man came to deliver a VPP. I was shocked to
see my address correctly written over it and I have not ordered anything
through VPP and was not expecting any packet through VPP.
He asked me to give Rs. 321/-.
On seeing the sender’s name which was written not so
neatly on the packet, I told him , “I have made the payment to Planet V company
through amazon.in. Let me call the sender’s mobile number.”
I called the number but nobody picked it up. Just to
confirm, I switched on my laptop, checked my email about the payment details and
found that I was correct. The payment was already made to amazon.in. In the
mean time a person from Planet V called back. I told him, “I have made the
payment then why should I pay again.”
“You have paid the money? Let me check.” I heard the
voice over the phone. “You pay Rs. 321/- and we will refund what you paid
earlier.”
“How will you refund the money when it was paid to
amazon.in. And moreover, the packet doesn’t have any bill or sticker or envelop
of amazon.in.”
I told the postman, “I do not want this and please
return the book.”
I complained the matter to amazon.in. After a week I
get the refund of my book from amazon.in and from that money I bought Kundalini
– An Untold Story and The Wellness Sense, two gems from Om Swami’s jhola. Well
said, whatever happens, happens for good! :)
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